#!/usr/bin/perl -w # -- # otrs.addQueue - Add Queue from CLI # Copyright (C) 2001-2009 OTRS AG, http://otrs.org/ # -- # $Id: otrs.addQueue,v 1.23 2009/09/01 12:47:30 jb Exp $ # -- # This program is free software; you can redistribute it and/or modify # it under the terms of the GNU AFFERO General Public License as published by # the Free Software Foundation; either version 3 of the License, or # any later version. # # This program is distributed in the hope that it will be useful, # but WITHOUT ANY WARRANTY; without even the implied warranty of # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the # GNU General Public License for more details. # # You should have received a copy of the GNU Affero General Public License # along with this program; if not, write to the Free Software # Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA # or see http://www.gnu.org/licenses/agpl.txt. # -- use strict; use warnings; # use ../ as lib location use File::Basename; use FindBin qw($RealBin); use lib dirname($RealBin); use lib dirname($RealBin) . "/Kernel/cpan-lib"; use vars qw($VERSION); $VERSION = qw($Revision: 1.23 $) [1]; use Getopt::Std; use Kernel::Config; use Kernel::System::Encode; use Kernel::System::Time; use Kernel::System::DB; use Kernel::System::Log; use Kernel::System::Queue; use Kernel::System::Group; use Kernel::System::Main; # get options my %Opts = (); getopts( 'hg:n:s:c:r:u:l:C:', \%Opts ); if ( $Opts{h} ) { print "otrs.addQueue.pl - add new queue\n"; print "Copyright (C) 2002 Atif Ghaffar \n"; print "Copyright (C) 2001-2009 OTRS AG, http://otrs.org/\n"; print "usage: otrs.addQueue.pl -n -g [-s -c -r -u -l -C ]\n"; exit 1; } if ( !$Opts{n} ) { print STDERR "ERROR: Need -n \n"; exit 1; } if ( !$Opts{g} ) { print STDERR "ERROR: Need -g \n"; exit 1; } # create common objects my %CommonObject = (); $CommonObject{ConfigObject} = Kernel::Config->new(%CommonObject); $CommonObject{EncodeObject} = Kernel::System::Encode->new(%CommonObject); $CommonObject{LogObject} = Kernel::System::Log->new( %CommonObject, LogPrefix => 'otrs.addQueue', ); $CommonObject{MainObject} = Kernel::System::Main->new(%CommonObject); $CommonObject{DBObject} = Kernel::System::DB->new(%CommonObject); $CommonObject{QueueObject} = Kernel::System::Queue->new(%CommonObject); $CommonObject{GroupObject} = Kernel::System::Group->new(%CommonObject); # check group my $GroupID = $CommonObject{GroupObject}->GroupLookup( Group => $Opts{g} ); if ( !$GroupID ) { print STDERR "ERROR: Found no GroupID for $Opts{g}\n"; exit 1; } # add queue if ( !$CommonObject{QueueObject}->QueueAdd( Name => $Opts{n}, GroupID => $GroupID, SystemAddressID => $Opts{s} || undef, Comment => $Opts{c} || undef, FirstResponseTime => $Opts{r} || undef, UpdateTime => $Opts{u} || undef, SolutionTime => $Opts{l} || undef, Calendar => $Opts{C} || undef, ValidID => 1, UserID => 1, ) ) { print STDERR "ERROR: Can't create queue!\n"; exit 1; } else { print "Queue '$Opts{n}' created.\n"; exit(0); }